If you’re a business owner or planning to open a new business, chances are you have looked into IT support options. For those unfamiliar with the world of IT support, it can be confusing trying to figure out which option is best for your business. You might be interested in the most cost-efficient option but […]
IT support
How to Avoid the Double-Edged Sword of P21 Customization
Several times each week, I encounter a business or IT leader struggling to manage customizations made to their existing ERP solution. This challenge isn’t limited to any particular size of organization, industry niche or operational maturity, but it is common among distributors running Prophet 21®. ERP software has become a fundamental requirement of running a […]
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Troubleshooting P21™: One Simple Strategy to Get Users Back to Work
For all the features and efficiencies that Prophet 21® provides distributors, not everyone picks up how to use it right away. It requires a lot of training. But as your operations’ central nervous system, it must work for you and your users to stay productive. So when something gets glitchy, troubleshooting P21 and the user’s whole desktop experience quickly […]