For many wholesalers and distributors, Epicor® Prophet 21® is the lifeblood of their operation. If employees can’t access the inventory management system, their businesses are dead in the water. Most of the time, everything works fine, and your focus can remain on growing an efficient, profitable business. But if overseeing IT is in your job description — even if you’re only responsible for managing a third-party IT services partner — you need to carefully evaluate the implications of IT components suddenly failing. Do you have clear, comprehensive plans in place to get back to work?
This short guide will give you a place to start. It takes you through the questions that will help assess your readiness, and identify potential gaps in your approach that can be addressed.
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