It’t not unusual to become confused in regards to IT managed services. You may have heard about it. You probably know it’s a good thing for your company to have. However, you’re not positive on how it works or why you need it. So, let’s look at what IT services consist of, along with why your company would benefit from them.
What are IT managed services?
IT managed services are provided by an outside company, and they are responsible for not only monitoring and managing your IT needs, but also resolving any issues that may come up. Managed IT services include, but are certainly not limited to, the following:
- Data backup, and recovery, across all devices (servers, desktops, laptops, tablets, smartphones)
- Patch management and security
- Any and all alerts received on the account
- Remote support for all users
What are the benefits of IT managed services?
IT services are able to enhance your company significantly. You no longer have to be concerned about the minuscule details of the IT world. Why? Because you have an outside company that specializes in the industry. Let them know the in’s and out’s of the IT world, and allow your company to focus on its specialties. The managed IT service provider that you work through will know your business’ needs, so that you don’t have to.
Some other benefits of managed IT services include, but are certainly not limited to:
- Managed IT services provide a plan, and a defined direction, in how to handle your company’s IT needs
- Managed IT services have a great ROI (return on investment)
- Managed IT services are specially trained to handle even the most complex IT issues
- Managed IT services treat IT as a solution, not a problem